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Call: 800-227-4414, press 1
Immediate Technical Support for all CASMED products is available Monday – Friday,
8:00 AM – 5:00 PM Eastern Time. Technical Support Specialists are also on call 24
hours a day.

E-Mail: techsrv@casmed.com

Which product do you need support for?

APNEA PRODUCTS

• AMI Discontinuation - January 2009

• 511 Discontinuation - May 2009

• 2008 500EXL Service Obsolescence

• 2008 Original AMI Service Obsolescence

• AMI Battery Replacement Procedure

• AMI Bench Test Procedure Using the Simulator PS415

• AMI Monitor Bench Test Procedure and Certification

• AMI Preventative Maintenance Test Procedure Using the PS415 Simulator

• Apnea Monitor FAQs

• Apnea Monitor Preventative Maintenance Test Procedure

• Model 510-511 Bench Test Procedure

• Model 510-511 Preventative Maintenance Test Procedure

AMI Caregiver's Manual

AMI Clinicians Manual

AMI User's Manual - Spanish

AMI Recertification Sheet

 

FORE-SIGHT

• FORE-SIGHT Extended Care Plan

• FORE-SIGHT Trouble-Shooting Guide

 

GOVERNMENT FACILITIES

Covidien FasTemp Upgrade

• 700 Series Trouble-Shooting Guide

• 2007 #05 Daylight Saving Time

• 2007 #09 Model 740 Temperature Questions

• 2009 #11 Model 740 & 750 Battery Info

• Calling CAS for an RMA - GOVT

• Cleaning Solutions for Monitor & Accessories

• Covidien Temp Upgrade Program - GOVT

• Customer Support Programs - GOVT

• NIBP Simulator White Paper II Oct07

• Preventative Maintenance Program - GOVT

• Quick Tips - Taking an Accurate BP 09

• SureTemp Plus Upgrade Program - GOVT

Recommended NIBP Simulator

 

 

INTERNATIONAL CUSTOMERS & SERVICE CENTERS

• 2009 #02 Model 740 & 750 Fuse Change

• International Request for Service Centers

• International Support Program

Recommended NIBP Simulator

 

WEEE Selective Treatment and Recycling Infomation

To facilitate the sound treatment of WEEE, information will be made available for current CASMED products upon request.  EU distributors and treatment facility personnel may contact techsrv@casmed.com to obtain relevant information.

 

VETERINARY PRODUCTS

• Calling CAS for an RMA - VET

• Vet Preventative Maintenance Program

To link directly to SharnVet ~ A Division of Midmark:

          www.midmark.com

          www.sharnvet.com

 

VITAL SIGNS MONITORS

Covidien FasTemp Upgrade

•  PRODUCT UPDATE: 740 Nurse Call

• 700 Series Trouble-Shooting Guide

• 2007 #05 Daylight Saving Time

• 2007 #09 Model 740 Temperature Questions

• 2009 #11 Model 740 & 750 Battery Info

• BP Monitor Trouble-Shooting and Maintenance

• Calling CAS for an RMA

• Cleaning Solutions for Monitor & Accessories

• Covidien Temp Upgrade Program

• Customer Support Programs

• NIBP Simulator White Paper II Oct07

• Preventative Maintenance Program

• Quick Tips - Taking an Accurate BP 09

• Sure Temp Plus Upgrade Program

Recommended NIBP Simulator

 


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